ETHICAL THERAPEUTIC CHATBOTS: PSYCHOPEDAGOGICAL SUPPORT AND DIGITAL HARM REDUCTION IN PEOPLE WITH AUTISM SPECTRUM DISORDER

Authors

  • Maryane Francisca Araujo de Freitas Cavalcante Author
  • Maisa Barbosa Santos Author
  • Maria Raimunda D’Jesus Neta Author
  • Lucileide Aquino do Nascimento Author
  • Rildo da Silva Oliveira Author
  • Francisco das Chagas Batista Santos Author
  • Leonilson Neri dos Reis Author
  • Erimar Pereira da Rocha Author
  • Láila Raila Leal Dias Author
  • Eros Fernandes Aquino do Nascimento Author
  • João Gabriel Freitas Cavalcante Author
  • Miranísia Aparecida de Araujo Freitas Lopes Author

Keywords:

Artificial Intelligence, Autism, Harm Reduction, Neuropsychopedagogy, Digital Ethics

Abstract

This theoretical-reflective study analyzes the use of therapeutic chatbots based on artificial intelligence (AI) as instruments for psychopedagogical support and digital harm reduction aimed at the autistic community. The research, based on a narrative literature review (2020–2025) in the SciELO, PubMed, Web of Science, and Google Scholar databases, identified evidence of the potential of chatbots in the emotional and communicational mediation of people with Autism Spectrum Disorder (ASD). The results point to the need for good ethical practices, accessible design, and compliance with the LGPD (Brazilian General Data Protection Law), as well as the integration between intellectual property, ethics, and digital inclusion. It concludes that AI, when combined with neuropsychopedagogy and embedded ethics, can promote inclusive, safe, and personalized interventions, reinforcing responsible social innovation.

DOI: https://doi.org/10.56238/edimpacto2025.092-065

Published

2025-12-23