LEADERSHIP STYLES AND ENGAGEMENT OF PROFESSIONALS IN BEAUTY SALONS IN GOIANI
DOI:
https://doi.org/10.56238/arev7n9-179Keywords:
Leadership, Engagement, Beauty Salons, People ManagementAbstract
This study aimed to analyze the influence of different leadership styles on the engagement of professionals working in beauty salons located in Goiânia, Goiás. The quantitative and descriptive research was conducted with 113 professionals through an electronic questionnaire that included sociodemographic data, the Managerial Style Assessment Scale (EAEG), and the Utrecht Work Engagement Scale (UWES-9). Data were analyzed using descriptive statistics, Cronbach’s Alpha, and Pearson’s correlation, revealing high reliability indices for the instruments (α between 0.85 and 0.91) and high averages of leadership and engagement. The correlations demonstrated positive and significant associations between leadership styles and engagement, with the supportive style being the most strongly related, followed by the delegating and the directive styles. It is concluded that leadership styles play a determining role in the engagement of beauty salon professionals, reinforcing the need for managerial practices that combine support, clear guidance, and delegation. The study contributes to the literature on people management by highlighting the importance of leadership in the service sector and offering practical insights for managers seeking to strengthen their teams’ engagement.
Downloads
References
ABIHPEC. (2024). Associação Brasileira da Indústria de Higiene Pessoal, Perfumaria e Cosméticos. Panorama Do Setor 2024. https://abihpec.org.br/publicacao/panorama-do-setor-24/
Andretta, D. (2024). Valorizando a diversidade: desenvolvimento da liderança inclusiva e impacto sobre o engajamento no trabalho. Fundação Getúlio Vargas .
Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. (2022). Annual Review of Organizational Psychology and Organizational Behavior Job Demands-Resources Theory: Ten Years Later. Annu. Rev. Organ. Psychol. Organ. Behav. 2023, 10, 25–53. https://doi.org/10.1146/annurev-orgpsych-120920 DOI: https://doi.org/10.1146/annurev-orgpsych-120920-053933
Bao, P., Xiao, Z., Bao, G., & Noorderhave, N. (2022). Inclusive Leadership and employee work engagament. Baltic Journal of Management, 17(1), 124–139. DOI: https://doi.org/10.1108/BJM-06-2021-0219
Cooper, D. R., & Schindler, P. S. (2016). Métodos de Pesquisa em Administração (Bookman, Ed.; 10th ed.).
Decuypere, A., & Schaufeli, W. (2021). Exploring the leadership–engagement nexus: A moderated meta-analysis and review of explaining mechanisms. International Journal of Environmental Research and Public Health, 18(16). https://doi.org/10.3390/ijerph18168592 DOI: https://doi.org/10.3390/ijerph18168592
Gallup. (2023). State of the Global Workplace 2023 Report. In The Voice of the World’s Employees. https://www.gallup.com/workplace/349484/state-of-the-global- workplace.aspx
Li, P., Sun, J. M., Taris, T. W., Xing, L., & Peeters, M. C. W. (2021). Country differences in the relationship between leadership and employee engagement: A meta-analysis. Leadership Quarterly, 32(1). https://doi.org/10.1016/j.leaqua.2020.101458 DOI: https://doi.org/10.1016/j.leaqua.2020.101458
Marôco, J. (2010). Análise de equações estruturais: fundamentos teóricos, software & aplicações. Report Number Ltda.
Martins, Gilberto de Andrade; Theóphilo, C. R. (2016). Metodologia da investigação científica para ciências sociais aplicadas (3rd ed.). Atlas.
Mercali, G. D., & Da Costa, S. G. (2019). Antecedents of work engagement of higher education professors in Brazil. Revista de Administracao Mackenzie, 20(1). https://doi.org/10.1590/1678-6971/eramg190081 DOI: https://doi.org/10.1590/1678-6971/eramg190081
Moisoglou, I., Katsiroumpa, A., Gallos, P., Kolisiati, A., Tsiachri, M., Tsakalaki, A., & Galanis, P. (2024). Utrecht Work Engagement Scale (nine items version): Translation and validation in Greek. https://doi.org/10.21203/rs.3.rs-4634349/v1 DOI: https://doi.org/10.21203/rs.3.rs-4634349/v1
Ruffatto, J., Pauli, J., & Rafael Ferrão, A. (2017). Influência do Estilo de Liderança na Motivação e Conflitos Interpessoais em Empresas Familiares. Revista de Administração FACES Journal, 16(1), 29–44. https://doi.org/10.21714/1984-6975faces2017v16n1art3616 DOI: https://doi.org/10.21714/1984-6975FACES2017V16N1ART3616
Schaufeli, W. (2021). Engaging Leadership: How to Promote Work Engagement? In Frontiers in Psychology (Vol. 12). Frontiers Media S.A. https://doi.org/10.3389/fpsyg.2021.754556 DOI: https://doi.org/10.3389/fpsyg.2021.754556
Schaufeli, W. B. (2012). Work Engagement. What Do We Know and Where Do We Go? Work Engagement in Everyday Life, Business, and Academia. In Romanian Journal of Applied Psychology (Vol. 14, Issue 1).
SEBRAE. (2023, February 4). Salão Parceiro: Tire suas dúvidas. https://sebrae.com.br/sites/PortalSebrae/semanadomei2019/conteudos/salao-parceiro-tire-suas-duvidas,f2ff103bc7d1b610VgnVCM1000004c00210aRCRD#:~:text=A%20Lei%20n%C2%BA%2013.352/2016,o%20regime%20de%20trabalhadores%20aut%C3%B4nomos.
SEBRAE. (2024). DataSebrae Painéis . https://datasebraeindicadores.sebrae.com.br/resources/sites/data-sebrae/data-sebrae.html#/Empresas
Tse, H. H. M., To, M. L., & Chiu, W. C. K. (2018). When and why does transformational leadership influence employee creativity? The roles of personal control and creative personality. Human Resource Management, 57(1), 145–157. https://doi.org/10.1002/hrm.21855 DOI: https://doi.org/10.1002/hrm.21855
