IDENTIFICATION OF INCIDENTS AND STRATEGIES RELATED TO PATIENT SAFETY IN PRIMARY HEALTH CARE

Abstract

Objectives: To identify incidents and strategies related to safe care in Primary Health Care, from the perspective of nurses. Method: Descriptive-exploratory study with a qualitative approach, data collection occurred through interviews and data were submitted to content analysis. A study conducted with 17 nurses working in Primary Health Care. Results: Main incidents identified from the analysis of the collected data: ineffective reception, exchange of medical records, accidents with piercing and cutting material, errors in procedures, inadequate structure and technique, and lack of resources. Main actions for security: use of protective equipment, protocols, multiprofessional work and qualified listening. Also noteworthy is the concern with the physical and legal protection of health professionals. Conclusion: Patient safety in this scenario faces several weaknesses. The study contributes to the understanding of the challenges and opportunities for the implementation of safe practices in primary care.