ARTIFICIAL INTELLIGENCE IN THE LEGAL ORGANIZATIONAL WORLD: A LITERATURE REVIEW ON IMPACTS AND CHALLENGES

Abstract

This article explores the growing impact of artificial intelligence (AI) on organizations operating in the legal field and the legal system. The method used was inductive and presents as its nature the applied research contemplating intervention in a certain social reality, with a qualitative approach, exploratory, theoretical and practical objective, through bibliographic research, made possible through a narrative review of the literature. To this end, in addition to the classic literature, articles published in journals were mapped, surveyed by structured search procedures on the Capes Journal Portal, in the Academic Search Premier and Business Source Elite databases (both made available by Ebsco), Scientific Electronic Library Online (Scielo) and Research Gate. As a result, it was evidenced, in summary, that AI has generated controversies among lawyers, many of whom resist its adoption, in part due to the mythological view popularized by cinema and the media. Conclusively, AI does not replace lawyers and organizations, but it improves work efficiency, bringing greater predictability and agility to processes.