Challenges in care in urgent and emergency situations: A narrative review of the literature

Abstract

Objective: To analyze the challenges in care in urgent and emergency situations. Bibliographic Review: In recent years, the Brazilian emergency care system has shown advances in relation to the definition of concepts and incorporation of new technologies aimed at the organization of care in the network. Professionals working in the urgent and emergency sectors need to be able to make decisions in a timely manner and distinguish which priorities to implement, evaluating the patient efficiently. However, in the urgent and emergency sector, due to the intense dynamics of care, there is a requirement that these professionals be agile and objective, emphasizing that the patient in serious condition cannot endure a long waiting time for decision-making or even misconduct (MENZANI and BIANCHI, 2009). Final considerations: The crisis of the emergency services is highlighted, which may be related to the imbalances of the health system, and the urgent and emergency services become a gateway to the most varied health problems and, therefore, their evaluation allows the monitoring of the evolution and adequacy of the policies implemented in relation to the needs of the population.