The impact of the Implementation of Information and Communication Technologies – ICT – for the transparency of government acts in the Brazilian Public Administration

Abstract

The implementation of information and communication technologies (ICT) in the Brazilian public administration has been the subject of study and reflection due to the impacts they can bring to the transparency of government acts. This qualitative-explanatory study aimed to investigate the impact of ICT on transparency in the Brazilian public administration, identifying barriers and benefits regarding its implementation. This research was carried out with reference to the keywords: transparency, electronic governance, public administration, information and communication technology; and as a database for the search of articles Google Scholar, Scielo, Capes and Anpad Steel, in addition to government websites and transparency portals; During the research, current legislation, government policies and publications in the period from 2010 to 2024 were considered. In this vein, preliminary results indicate significant advances in the use of ICT in the Brazilian public administration, demonstrating improvements in the efficiency of operations, transparency and quality of the services provided through the automation of processes, improvement in decision-making and greater integration with regard to the coordination of activities. However, despite the advances observed, challenges to be overcome were identified, such as issues involving cybersecurity, inequality between levels of access to information, and resistance to change on the part of some actors involved. In addition, the study, in addition to dealing with a current and relevant topic, also observes gaps and provides data that may be important for other research that is being carried out.