Instrument to know at the Customs of Nuevo Laredo times of electronic customs clearance

Abstract

The administration of electronic customs clearance requires measuring instruments to know the times of each of the operations that comprise it, as an important factor to reduce the costs of the business sector, especially in the field of imports, whether under a definitive regime; to return abroad in the same state; for processing, transformation and repair in maquila or export programs. The objective of this article is to develop a measurement instrument that captures the feeling of the customs agents and agencies of the customs of Nuevo Laredo about the electronic customs clearance time. The sample consisted of 70 participants with a margin of error of 4.32%. The results showed a reliable measurement instrument with a total Cronbach's alpha of 0.983, and a significant association with a level 0.01 (bilateral) in the vast majority of constructs.