THE IMPORTANCE OF CARE TRANSITION IN THE PEDIATRIC CLINIC: IMPACT ON FAMILY SATISFACTION WITH NURSING CARE
DOI:
https://doi.org/10.56238/arev7n12-220Keywords:
Nursing Care, Pediatric Clinic, Care Transition, SatisfactionAbstract
The study aimed to analyze the impact of the transition of care in the pediatric clinic on families' satisfaction with nursing care. This is a field research, with a quantitative approach and descriptive character, carried out with 32 family members of children admitted to a hospital in the interior of Maranhão, between September and November 2025. The data were collected using a structured questionnaire and analyzed using descriptive statistics in the SPSS software (version 30.0). The majority of participants reported continuous monitoring of care (87.5%) and a positive perception about communication between professionals (75%), demonstrating a predominantly satisfactory transition of care. However, there was weakness in the emotional support offered by the nursing team (37.5%), showing an imbalance between the technical and humanistic dimensions of care. It is concluded that the transition of pediatric care requires a balance between technical competence and empathy, and the implementation of institutional protocols, continuous training and humanization strategies that promote safer, more welcoming and child- and family-centered care is recommended.
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References
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