GOOGLE WORKSPACE IN ACADEMIC HEALTH INSTITUTIONS: USAGE PROFILE

Abstract

Introduction: The study investigates the use of Google Workspace in an academic health institution, highlighting the role of digital technologies in supporting remote teaching during the COVID-19 pandemic. Tools such as Google Classroom, Meet and Drive were essential for the continuity of learning. Methodology: The descriptive quantitative research analyzed Google Workspace usage data between 2021 and 2023. With a sample of 250 participants, including teachers and students, the data was anonymized and processed with Python to identify usage patterns, categorized by device type and geographic location. Results and Discussion: The results showed that 55.4% of the documents on Google Drive were shared, evidencing a collaborative culture. Google Meet excelled in synchronous classes, especially on mobile devices, with longer meetings on computers, suggesting stability and comfort in extended sessions. Documents in Google Docs format and PDFs were the most used, reflecting the accessibility of native formats. The activities were concentrated on weekdays, with peaks of use on Mondays. This data reveals that while technology provides important support for remote learning, its effective use requires ongoing training and support. Conclusion: The study demonstrates the positive impact of Google Workspace on health education, but emphasizes that the effectiveness of the technology depends on well-planned integration and regular training. Digital technology complements teaching, but does not replace the need for hybrid and flexible pedagogical methods, which integrate face-to-face and remote learning, facilitating interaction and accessibility in higher education