REDUCING IT OPERATIONAL COSTS WITH A FOCUS ON TECHNICAL INTELLIGENCE

Abstract

This article analyzes the reduction of operational costs in information technology, focusing on the application of technical intelligence as a strategic axis of innovation and governance. The aim of the research was to understand how management practices based on technical intelligence contribute to the rationalization of expenses, operational efficiency, and the strengthening of competitiveness in complex digital environments. The investigation, qualitative and bibliographic in nature, was based on academic studies and institutional reports, allowing the construction of a consistent framework on indirect costs, IT governance, sustainability, and technological innovation. The results demonstrated that the adoption of cost analysis methodologies, the integration of computerized systems, and the use of artificial intelligence in industrial maintenance favor significant cost reduction, ensuring greater reliability in operations. It was also evident that practices such as green IT and the replacement of proprietary software with free alternatives represent effective ways to reconcile financial savings, technological autonomy, and environmental responsibility. It is concluded that the application of technical intelligence in IT processes should be understood as a continuous and structured strategy, capable of generating sustainable competitive advantages in an increasingly dynamic and challenging market.