THE IMPACT OF LEADERS' EMOTIONAL MANAGEMENT ON THE FINANCIAL RESULTS OF EXPANDING COMPANIES

Abstract

This study analyzes the impact of leaders’ emotional management on the financial performance of expanding companies, highlighting emotional intelligence as an indispensable strategic competence for organizational sustainability. The objective was to understand how the ability to recognize, control, and use emotions influences decision-making, team performance, and consequently business profitability. Methodologically, a bibliographic and qualitative research was carried out, based on authors who address emotional intelligence, leadership, and financial performance. The results showed that emotionally balanced leaders are able to reduce conflicts, strengthen the organizational climate, and increase talent retention, factors that contribute to greater operational efficiency and cost reduction. It was found that emotional intelligence enhances innovation and creativity, allowing growing companies to adapt more quickly to market demands, consolidating competitive advantage. Furthermore, it was observed that the emotionally mature posture of managers increases the credibility of the organization among investors, clients, and strategic partners. It is concluded that emotional intelligence should be understood as an intangible asset capable of generating concrete financial results, being essential in companies that aim to expand their operations. The research confirms that emotional management applied to leadership is a competitive advantage, as it ensures balance between economic goals and the appreciation of human capital, guaranteeing sustainable growth and strengthening institutional reputation.