COMMUNICATION AND FORMALIZATION OF FAMILY FARMING ENTERPRISES, TRADITIONAL PEOPLES AND COMMUNITIES

Abstract

The creation and implementation of the Manual of Communication and Formalization Tools aimed at family farming enterprises, traditional peoples and communities of the Puranga Conquista Sustainable Development Reserve, in Manaus-AM, aims to train community members with regard to the production and circulation of formal documents so that they can formally communicate with institutions of their interest,  using, for this purpose, letters, e-mails, minutes, requests, complaints, requests and internal regulations. To this end, a bibliographic research was carried out, based on books, articles, reports and manuals available on academic platforms and digital repositories. The stages of the research included the selection and analysis of textual genres, development of production instructions for each tool and organization of these instructions in a practical manual. Among the results are the improvement in the production of documents by the communities, the strengthening of their social organizations and the ability to articulate their demands more effectively with government agencies and partners. In addition, the formalization of internal rules through internal regulations contributes to a more efficient and harmonious management of community relations with natural resources. In addition, the research brings the community closer to public institutions, which need to communicate, as well as promotes technological inclusion and literacy in social practices of writing, training the community in the use of formal communication tools. In summary, this investigation meets the immediate needs of the communities of RDS Puranga Conquista, strengthening autonomy, management capacity and participation in decision-making processes.