PUBLIC HEALTH IN THE DIGITAL AGE: CHALLENGES AND OPPORTUNITIES FOR INNOVATION IN THE SUS

Abstract

This study seeks to analyze digital innovations in the context of the Unified Health System (SUS), highlighting the challenges and opportunities offered by these technologies for the transformation of the Brazilian health system. The research was conducted through a narrative review of the literature, focusing on recent studies that address the implementation of digital technologies such as telehealth, electronic medical records, artificial intelligence, and big data, considering both the benefits and obstacles to their adoption in the SUS. The results indicate that, despite the significant advantages in terms of efficiency, quality and access to health services, there are substantial barriers, such as the digital divide, the lack of adequate infrastructure and the need for continuous training of health professionals. In addition, the survey discusses the importance of robust digital governance, with an emphasis on citizen participation and interinstitutional collaboration. The conclusion of the study highlights the need for careful strategic planning to ensure that digitalization in the SUS is inclusive and sustainable, promoting a more equitable and accessible health system for the entire Brazilian population.