QUALITY MANAGEMENT IN HEALTH SERVICES: EVALUATING CUSTOMER SATISFACTION IN A DIAGNOSTIC LABORATORY. Editora Impacto Científico, [S. l.], p. 786–799, 2025. Disponível em: https://periodicos.newsciencepubl.com/editoraimpacto/article/view/10439. Acesso em: 31 jan. 2026.