SANTOS , Hugo; PESSOA, Eliomar Gotardi. Impacts of digitalization on the efficiency and quality of public services: A comprehensive analysis. LUMEN ET VIRTUS, [S. l.], v. 15, n. 40, p. 4409–4414, 2024. DOI: 10.56238/levv15n40-024. Disponível em: https://periodicos.newsciencepubl.com/LEV/article/view/452. Acesso em: 18 jan. 2025.